COVID-19 UPDATE: We’re Working…


covid 19 woodyard updates for cocking sawmill

Owing to the fluid nature of the circumstances around the coronavirus we have made this page to keep you up to date on our news.

 


04.11.2020

we remain a working timber business during lnational ockdown

We remain a working timber business despite the implementation of the new National Lockdown… read more below.


03.11.2020

Yes, we are working! It’s business as usual at our woodyard and we’re taking care so we can keep it that way.

But after yesterday’s hard news we thought we’d clarify some of the ways we will keep delivering the timber and services you need in a Covid secure way.

Ways to select, order and buy timber during the National Lockdown:

 

Select your own timber

For boards and beams search the stock & make a picking list. We’ll pull your list and get it ready for collection or delivery, which ever you prefer.

 

Place an order for Air or Kiln Dried timber & machining

There’s no change here folks. We’re picking and processing orders all the livelong day from specifications and cutting lists sent via our enquiry form or by cutting lists sent via email.

To get a quote and place an order for AD or KD waney edge or square edge use the get a quote link in the menu to give us your spec and your cutting list. You can tell us how quickly you need the timber and even add delivery instructions.

Then we’ll come back to you asap with a quote for you to yea or nay.

If you want to go ahead with an order it’s as easy as clicking a button and making a payment online.

 

Place an order for Fresh Sawn timber

There’s no change to our fresh sawn milling schedule. We’re bringing in lorries every week with green Oak and we’re cutting fresh sawn softwood closer to home as per usual.
To place an order just use the get a quote link in the menu to give us your spec and your cutting list. We’ll come back to you asap with a quote for you to yea or nay and to go ahead with an order is as easy as clicking a button and making a payment online. You don’t need us for that bit!

 

The Timber Rack

We’re sad to say the Timber Rack bookings are CLOSED until further notice.

BUT if you’re not on our mailing list already do subscribe. We’ll send updates and news via our mailisng list as soon as we have it. We’re working on a project especially for our Timber Rack customers so subscribe to stay in touch and don’t miss out!

 

Collections & Deliveries

If you choose delivery for your order than there aren’t any real changes to note.

One of our delivery drivers – Tim & Theo – will still come to your delivery address on a pre-arranged day with your order. They’ll do their best to help you offload. We won’t ask for signatures on paperwork. They’ll wear a mask and keep a distance from you and we ask you to wear a mask when you meet them.

 

If you choose collection for your order than there aren’t any real changes to note here either.

When you arrive at our gates for a pre-arranged collection you will see a sign asking you to call us to let us know you’ve arrived. From there our team will guide your vehicle to the collection point. They will return with a forklift bearing your order.

If the order is small enough for you to handle the forklift will drop the timber on the spot so that you can load yourself.

If the order is heavy the forklift driver will drop the timber directly onto your vehicle.

If however the order is heavy and you do not have a vehicle that can receive a forklift you will need to bring enough hands (and muscle!) to help you load your vehicle by hand.

Our team will wear masks and maintain distance from you. We won’t ask for signatures on paperwork. We ask you to wear a mask when in our yard.

That’s it. We hope that’s helped answer a few of your questions. We’re open and working to delivery your timber as you need it.

Stay healthy and keep woodworking woodfans,

Best wishes, the English Woodlands Timber gang

 

What next?

Send us your spec & your cutting list

Search the stock & make a picking list

Place an order

Subscribe to the mailing list for news & updates

 

 


02.11.2020

WE”RE WORKING.

We remain a working timber business despite the revised government restrictions.

Following the Government’s decision to start a new National Lockdown we will be staying open but with tightened protocols to keep ourselves and our customers Covid secure.

The updated rules allow businesses involved in construction or manufacturing to stay open provided they are Covid secure. Our woodyard team are allowed to travel to work as they cannot do what they do for you from home, but some of our office team may work remotely where they can.

We will adopt enhanced protocols in our workplace designed to ensure a Covid secure environment, to reduce risk of infection but also to enable the business to function and service our customers.

We have taken measures to ensure that our office, stock yard, stock sheds and machine workshop will stay working even if part of our team need to isolate.

In the yard we will be closed to walk in customers from closing time on  Wed 4th November until further notice. Only employees allowed within our buildings. Visitors in their vehicles will be allowed in a designated despatch and collection area.  This will be reviewed on 2nd December.

Otherwise we will continue to take, select and process orders to help our customers. However in order for us to do so we will all be extra vigilant to protect ourselves and those we work with.

Whilst the woodyard is closed we are OPEN for business and continue to serve our customers by phone, email and online on our website, via our stocklist, our enquiry form and our online payment gateway.

So that’s our update for today. Not great news but we’re going to do our best to make it work. We’re wishing all of our customers and our timber industry friends and neighbours the best at this tough time.

Thanks for reading, woodfans.

Tom, Ian and the gang at English Woodlands Timber.

p.s. Don’t be a stranger, if there’s something we can help you with be sure to get in touch. 

What next?

Send us your spec & your cutting list

Search the stock & make a picking list

Place an order

Subscribe to the mailing list for news & updates

 

 


20.07.2020

COVID-19 UPDATE: WE’RE STILL CLOSED FOR GENERAL VISITS BUT YOU CAN PICK TIMBER, CLICK & COLLECT OR BOOK ONLINE TO VISIT THE TIMBER RACK…

For all intents and purposes we’re a fully functioning woodyard again. The only real difference is we’re still closed to general visitors although we’re making progress and there are lots of ways to see wood and place an order…

 

Video Appointments
pick your boards online and book a video appointment to view your selection boards by board. All your transactions can be managed digitally so you can pick, view & pay remotely from wherever you are in the world. Then you can collect or have them delivered, whichever you prefer.

 

Click & Collect
This is a nice option, pick your boards online (and that includes square edge from packs!) and we’ll make them available for a contactless collection. It’s that easy.

 

Book a The Timber Rack Slot
Want to browse boards and select by hand? Book a timeslot online and come on down… safely!

 

So folks, what’s it to be?

PICK timber online here
BOOK a Rack visit here
READ more about buying timber online here

 


18.05.2020

COVID-19 UPDATE: WE’RE UP TO SPEED WITH A CONTACT-LESS TIMBER SUPPLY…

For all intents and purposes we’re a fully functioning woodyard again. The only real difference is we’re closed to our dear customers.  This poses interesting problems that we’ve found innovative ways of solving.

Here are the highlights (in case you’re wondering how we’re doing it)

We take enquiries, quotes and orders via email and telephone
If it’s an order on a cutting list we produce as normal to customer requirements.
if it’s a self-selection (the customer normally visits) then we do a picking appointment by video & if needed prepare the timber as required.
Then we arrange for the collections or deliveries, all contact-less of course.

And that’s it.
It’s as simple as that.

So don’t hesitate to get in touch if you need timber.

We’re up to speed and we have contact-less down to a fine art!
Best regards, the EWT gang

NEED SOME CONTACT FREE TIMBER? Call us 01730 816941

Got a cutting list? Get A Quote here

Want to pick your own timber? Make a video appointment with Nick and David… here’s a  Quick Look ‘how to’

Here’s more about how we can support your woodworking business during coronavirus lockdown? Read This

Not getting our newsletters yet? You’re missing out! Subscribe Here

 

 


11.05.2020

COVID-19 UPDATE:  NEARLY COMPLETE TEAM BUT OUR GATES STAY CLOSED…

We have nearly everyone back at work now, bar a few stragglers we need to make more space for, but we still aren’t able to accept visitors into the yard so our message is much as it was on the 27th…

We’re here, we’re up to speed, we’re working on your orders & we’re making it all work remotely.

Stay safe all you good woodworking people, the EWT gang.

NEED MORE INFO?

Get A Quote here

Select timber via Video with Nick and David? Here’s a  Quick Look ‘how to’

Here’s more about how we can support your woodworking business during coronavirus lockdown? Read This

Not getting our newsletters yet? You’re missing out! Subscribe Here

READ MORE…

BUYING TIMBER ONLINE Pt 1: Differently Means Digitally
BUYING TIMBER Pt 2: You Choose
BUYING TIMBER Pt 3: Collections & Deliveries

 


27.04.2020

COVID-19 UPDATE: SO FAR SO GOOD…

Being back at the woodyard with the skeleton crew is working so far.
We’re still very strict about being closed to visitors but timber picking via videolink is becoming more popular and contact-less collections and deliveries are working for all parties.

Orders are being picked, processed, produced, collected and delivered every day and Chris, Tom & Ian are working at keeping on top of your quotes. No doubt we’re slower than we should be but we’re running with half a crew in the office so it’s to be expected.

We hope you understand when we’re not as speedy as we should be but don’t let it stop you sending quotes through. We’re getting up to speed fast…

Get A Quote right now!

Not in need of a quote just yet? Read up on how to buy timber online with us Quick Look ‘how to’

Want to know more about how we can help support your woodworking business during coronavirus lockdown? Read This

Not getting our newsletters yet? Don’t miss out Subscribe Here

Chin up woodfans and woodfolk.
We’re thinking of you, get in touch if you need anything.
The EWT gang

P S. As always we continue to follow government guidelines to keep our people safe and our customers safe. https://www.gov.uk/government/publications/guidance-to-employers-and-businesses-about-covid-19


20.04.2020

COVID-19 UPDATE: WE’RE BACK ON SITE BUT REMAIN CLOSED TO VISITORS…

It’s a big week for us. We made the decision to bring in a skeleton crew to resume fulfilling orders. This means we have a few people in the woodyard but we’re still, very stricly, closed to visitors.

The good news is we’re working on your orders and we’re also working out contact-less collection & delivery procedures.

Below are some resources to help you with queries and questions as we get moving again.

We’ll keep updating you with news of what’s going on here on this page but do join our mailing list because we’ll start using it for news and goings on now we have something to talk about !

Read our  FAQ’s and get up to date with how to get a quote and place an order

Read the Quick Look ‘how to’ on ways you can buy timber whilst staying at home

Ok woodfans, stay positive, stay healthy and stay indoors but call us if we can help.
The EWT gang

P S. As always we continue to follow government guidelines to keep our people safe and our customers safe. We will update you here if any changes occur. https://www.gov.uk/government/publications/guidance-to-employers-and-businesses-about-covid-19

READ MORE

BUYING TIMBER ONLINE Pt 1: Differently Means Digitally
BUYING TIMBER Pt 2: You Choose
BUYING TIMBER Pt 3: Collections & Deliveries

14.04.2020

COVID-19 UPDATE: THE WOODYARD MAY BE CLOSED BUT WE’RE HERE FOR YOU REMOTELY…

We hope you all had a good Easter break with a rest from the tension of this strange and worrying time.

Another week’s gone by and the woodyard gates are still closed but we’re back on the phone line and email if you want to talk timber.

We don’t have a lot of news for you today but soon the new ‘Get A Quote’ form we’ve been cooking up for you will be ready to come out of the oven and of course we’re making sure we’re as prepared as we can be logistically for when it’s time to get back to work.

Until then, don’t be a stranger… get in touch! – scroll down to the bottom of the page to get yourself an app 🙂

We want to hear from you dear wood fans. We’re glad to talk timber and projects and cutting lists and specs with you, one remote worker to another.

Our Ian and Chris are both available on the phone – 01730 816941 – and they’re checking the email inbox regularly. Tom’s tied up with Forestry  – it’s that time of year! – but you can still reach him over on our Forestry site.

In the meantime stick around and join our mailing list for notification of changes and for useful and interesting things about wood or read our Quick Look ‘how to’ on ways you can buy timber without ever needing to visit the woodyard 🙂

So until we see you next, stay positive, stay healthy and stay indoors.
The EWT gang

P S. We continue to follow government guidelines to keep our people safe and our customers safe. We will update you here if any changes occur. https://www.gov.uk/government/publications/guidance-to-employers-and-businesses-about-covid-19

 


06.04.2020

COVID-19 UPDATE: WE MAY BE CLOSED, BUT WE’RE STILL HERE FOR YOU…

The woodyard gates remain closed in these extraordinary and challenging times but our phone line and email inbox are both open.

We want to hear from you dear customer and we’ll gladly talk timber, work through project ideas, cuttlng lists, quotes and specs in anticipation of the positive changes to come so don’t hesitate to get in touch.

Ian and Chris are available to talk timber and quotes – 01730 816941 – and they’re checking the email inbox regularly. Tom’s busy on Forestry but you can still get in touch with him over on our Forestry site

Right now we’re knuckling down to the enforced remote working culture and discovering it’s not so bad. The most important part for us is to be here for you, so we’re zooming, skyping, teams-ing, whatsapp-ing and if all else fails… yogurt pots and string-ing.

We continue to follow government guidelines** to keep our people safe and our customers safe. We will update you here if any changes occur.

Join the mailing list for notification of changes and for useful and interesting things about wood.

Read our Quick Look ‘how to’ on ways you can buy timber without ever coming to the woodyard 🙂

We hope you’re all well and we look forward to seeing you all again soon.
Stay positive, wood fans.

All our best, the EWT gang

P.S. Scroll down to the bottom to get yourself a new app & talk to us 🙂

* https://www.gov.uk/government/publications/guidance-to-employers-and-businesses-about-covid-19

 


30.03.2010

COVID-19 UPDATE: OUR WOODYARD IS STILL CLOSED…

Our woodyard at Cocking Sawmills remains closed but there is still someone for you to talk to on the end of the phone – 01730 816941 – and checking our email inbox.

We’re still getting our bearings in this situation, as we imagine are all of you dear customers.
We hope to have more positive news for you soon.

If you’re not on our mailing list join it now!

join our mailing list here

It’s is a sure fire way to hear our news and get useful and interesting information about wood.

In the meantime, we hope you’re all safe, healthy and staying at home.

Wishing you all our best, EWT.

 


24.03.2020

COVID-19 UPDATE: OUR WOODYARD IS CLOSED

Our woodyard at Cocking Sawmills will be closed from today. It will remain closed during the government UK lockdown.

We are the process of working out a plan of action and for now our timber is out of bounds but we’re working on what we can do to support our customers and keep ourselves busy.

This doesn’t stop us thinking wood, talking wood, planning wood, pricing wood and learning more about what we do and how we do it.

Check back here for more news later today and if you’re not on our mailing list JOIN NOW!

We’re here for you.

Tom, Ian & the gang at English Woodlands Timber

 


16.03.2020

COVID-19 UPDATE: OUR WOODYARD IS OPEN

Our woodyard at Cocking Sawmills remains open for customer collections and for assisted timber selection.

You are welcome to visit during normal working woodyard hours,
Monday to Friday, 8 am to 4pm.

If you DO choose to visit us during the COVID-19 pandemic we ask you to respect our Visitor Policy  – read it HERE

If you’d rather NOT visit the woodyard but you want to keep work on track we have the solution… let’s work together digitally!

Use our online stock list, send us a picking list, upload a cutting list for a quote and then let’s talk online with SKYPE, Facetime, Whatsapp or our own online chat system. Talk to us!

Call us on 01730816941 or email us sales@englishwoodlandstimber.co.uk for more information.

LINKS

Our Woodyard Visitor Policy

 



Talk to us…

Call us on 01730816941 or email us sales@englishwoodlandstimber.co.uk for more information.

Or use a video chat app!

These apps are all free and allow you to talk face to face with friends, neighbours and woodworking colleagues 🙂

Sign up for SKYPE
Sign up for WhatsApp
Got an apple device? then you’ve got FACETIME
Sign up for ZOOM
Sign up for Google Hangout
Sign up for TEAMS

 

Join our mailing list HERE https://www.englishwoodlandstimber.co.uk/subscribe-wood-timber-newsletter/

 

Take care, stay healthy & keep on woodworking,
Your faithful English Woodlands Timber team

 

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